Lotus Pharmacies

FAQs

  • You can find information about any Lotus pharmacies, including location and working hours through this Website.

Each Lotus pharmacy has different working hours. That’s why, we advise our customers to visit “Our Stores” section on Lotus website to find about specific pharmacy or call us on 16310.

You can dispense your insurance prescription in all Lotus pharmacies, which requires a medical prescription, insurance company approval and a valid insurance card. You can scan and send all documents above through WhatsApp, where a specialized pharmacist from our customer service team will contact you.

Currently, Lotus Pharmacies offers a delivery service to the customer’s address with the selection of the appropriate payment method. You can learn more about the covered cities and neighborhoods by following our Website.
At the present time, delivery is made directly through the closest Pharmacy to the customer’s address from the Pharmacies registered with us.

The standard delivery time is 60 minutes. Our delivery partners may attempt to call you should they not have enough delivery information to deliver your order.

Lotus is dedicated to offering the highest levels of quality and service. If the product does not match your order or you need to return or exchange the purchased items, please visit any Lotus pharmacy with the purchase receipt.

You must bring the receipt to complete the process of returning or exchanging the product.

You can always call us on 16310 or contact us by email: customer-service@Lotuspharmacies.com